SSDPC Software Installation

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This page describes the installation procedure for the DPC software including the pre-requisites in the following sections:


Before you can begin using StorSimple Data Protection, you must complete the following tasks:

  • Create volumes on your appliance, assign to appropriate application servers, and ensure that application servers can mount and use these volumes. Note that the following types of StorSimple volumes are now supported for backups:
    • Simple Volumes
    • Dynamic Volumes
    • Dynamic Volumes with Mirroring (RAID - 1)
    • Cluster Shared Volumes


  • Install StorSimple Data Protection MMC Snap-in on each of your application servers running Windows Server 2008 (including R2) as documented in DPC Software Installation section.


  • For the first time installation of DPC, enable secure RPC communication between the Windows host (where DPC resides) and the appliance as documented in the Exporting Client Certificate section. 


For information on how to configure your appliance, please refer to the Appliance Quick Start Guide (QSG) and Web UI documentation. For detailed information on how to use the MMC Snap-in, please refer to the DPC User Guide.


DPC Software Installation

The process can be slightly different depending upon whether the software is being installed on the system for the first time or an existing version is being upgraded. The two processes are detailed in the following sections:


New installation

  • If you haven’t done so yet, please contact StorSimple’s Customer Support to create your access account on the support site. You will need to use your support site credentials to download the StorSimple software components referenced below.


  • Download the SSDPSetup_X##.exe installation file (approximately 11MB for the 32-bit version or 13MB for the 64-bit version) from StorSimple’s Support site. The suffixes '_X64' and '_X86' are for the 64-bit and 32-bit versions respectively.


  • Installing StorSimple Data Protection will prompt you to install the “Visual C++ Runtime Libraries”.




  • Click on ‘Install’ to begin the installation of Visual C++ Runtime libraries. If you do not install these libraries, StorSimple Data Protection will not be able to install or function properly. Once the “Visual C++ Runtime Libraries” are installed, or if they are already installed, the StorSimple Data Protection Setup Wizard will open as shown below.




  • Click ‘Next’ to begin, and on the next screen, read the license agreement, terms and conditions, and accept them by clicking the radio button next to ‘I Agree’. To proceed, click ‘Next’.




  • On the next screen, specify where you would like to have the software installed. Otherwise, leave the default settings intact. Click ‘Next’ to continue.




  • Click on ‘Next’ again to confirm the installation of StorSimple Data Protection on your computer. The installation will take a few minutes and a status bar will reflect the progress of the process. Installation of StorSimple Data Protection application is now complete. Close the window.

If this was the first-time installation of DPC software on this Windows host, proceed to 'Export the DPC Client Certificate' section. Follow the steps outlined in this section to enable secure RPC communication between the DPC on windows host and your appliance.



Follow this process when your system has a version of DPC running and you intend to upgrade it. Upgrading the DPC software consists of the following steps:

  • Uninstall the existing version of DPC software.
  • Backup the DPC Catalog.
  • Install the new version of DPC software.

The procedure is described in the following sections.

Uninstall the existing DPC Software

Perform the following steps to uninstall the existing version of your DPC software:


  • Uninstall the prior DPC version from your host before attempting to install the new version. From the Start menu, access Control Panel → Programs → Programs and Features. Choose the StorSimple Data Protection program from this list to uninstall it.




  • If there are any processes running in the background, you may see the following message -




  • Choose 'Automatically close applications and attempt to restart those after the setup is complete.' Select OK.
  • Wait until the older version of StorSimple Data Protection is uninstalled.




  • After the uninstall is complete, it is recommended that you back up the DPC Catalog.



Backup the DPC Catalog

Backing up the DPC will allow you to recover the policies and configuration created in your DPC software at a later point. To back up your catalog, perform the following steps: 

  • At the command prompt, type: C:\ProgramData\StorSimple
  • Locate the 'BACatalog' folder and copy it to a target location of choice.
  • Refer to the section 'Restoring Policies from the backed up Catalog' in case you need to recover policies from a DPC Catalog backup. 


Install the new software

Follow the steps as outlined in the 'New Installation' section to complete the upgrade.


Export DPC Client Certificates

To secure the RPC communications between the host and the appliance, a two-step process is followed:

  1. A self-signed security certificate is created and exported from the DPC UI
  2. This certificate is then imported into the Web UI of the appliance

 Note: This process is performed only for the new installations of DPC software or at any time when the FQDN associated with the Windows host is changed.


Perform the following steps to export a client certificate from the DPC UI:

  1. To launch StorSimple Data Protection, click the following sequence: Start → All Programs → StorSimple Data Protection → Data Protection Console (DPC).
  2. Select the topmost node (localhost) in the left scope pane of this UI.
  3. Right-click to invoke the context menu. From the dropdown, select 'Export Client Certificate'.




  1. The 'Export Client Certificate' dialog pops up. Supply a meaningful filename along with a location to store this certificate.
  2. Import this certificate into the appliance Web UI by accessing Configure → Security Settings → Client Certificates and clicking on 'Upload Certificate'. For details, refer to the steps listed in Uploading a Client Certificate section in the Web UI User Guide.
  3. Repeat Step 5 for all the appliances that will communicate with this host.


 Note: If your windows host is connected to mulitple appliances, the same certificate can be uploaded to all the appliances.


The secure RPC communication between your Windows host and appliance should now be enabled.


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