SSDPC Software Installation

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This page describes the installation procedure for the DPC software including the pre-requisites in the following sections:


Before you can begin using StorSimple Data Protection, you must complete the following tasks:

  • Create volumes on your StorSimple appliance, assign to appropriate application servers, and ensure that application servers can mount and use these volumes. While configuring your volumes, bear in mind that multiple partitions are not supported.
  • Install StorSimple Data Protection MMC Snap-in on each of your application servers running Windows Server 2008 (including R2) as documented below.

For information on how to configure your StorSimple appliance, please refer to the Appliance Quick Start Guide (QSG) and Web UI documentation. For detailed information on how to use the MMC Snap-in, please refer to the MMC Snap-in User Guide.

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The process can be slightly different depending upon whether the software is being installed on the system for the first time or an existing version is being upgraded. The two processes are detailed in the following sections:

New installation

  • Download the installation kit (approximately 3.5MB for the 32-bit version or the 64-bit version) from StorSimple’s FTP server. This requires creation of a customer account with StorSimple support. When you have the binaries for StorSimple Data Protection downloaded, double-click the setup.exe file as shown below to begin installation.


Use SSDPSetup_X64.exe for 64-bit version or SSDPSetup_X86.exe for the 32-bit version.

  • Installing StorSimple Data Protection will prompt you to install the “Visual C++ Runtime Libraries”.




  • Click on ‘Install’ to begin the installation of Visual C++ Runtime libraries. If you do not install these libraries, StorSimple Data Protection will not be able to install or function properly. Once the “Visual C++ Runtime Libraries” are installed, or if they are already installed, the StorSimple Data Protection Setup Wizard will open as shown below.




  • Click ‘Next’ to begin, and on the next screen, read the license agreement, terms and conditions, and accept them by clicking the radio button next to ‘I Agree’. To proceed, click ‘Next’.




  • On the next screen, specify where you would like to have the software installed. Otherwise, leave the default settings intact. Click ‘Next’ to continue.




  • Click on ‘Next’ again to confirm the installation of StorSimple Data Protection on your computer. The installation will take a few minutes and a status bar will reflect the progress of the process. Installation of StorSimple Data Protection application is now complete. Close the window.

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Follow this process when your system has a version of DPC running and you intend to upgrade it.

  • When you click the setup.exe file and your system has a prior DPC version installed, you will see the following message:




  • From the Start menu, access Control Panel > Programs > Programs and Features. Choose the StorSimple Data Protection program from this list to uninstall it.




  • If there are any processes running in the background, you may see the following message -




  • Choose 'Automatically close applications and attempt to restart them after setup is complete. Select OK. Wait until the Windows configures StorSimple Data Protection.




  • You will now see the following screen.




  • Follow the rest of the steps as outlined in the 'New Installation' section of this page to complete the upgrade.

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