Notification Settings

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The 'Notification Settings' page allows you to configure your StorSimple appliance  to send email alerts and allow network interface monitoring through SNMP.



This page has two sections that are described in the following topics -

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Email Settings

The ‘Email Settings’ section as shown below allows you to configure the appliance to send out email alerts. The email alerts are generated whenever there is a change in the status of the appliance.




On checking ‘Enable Email Alerts’ in this page, the GUI expands to a view that allows the user to configure the various email-related settings.  The user can specify:




  • SMTP Hostname - You can specify the appropriate ‘SMTP Hostname’
  • SMTP Port Number - Set the ‘SMTP Port Number’ for your mail server.
  • Encryption - If required, you can set ‘Encryption’ to ‘SSL’ (Secure Socket Layer) or ‘TLS’ (Transport Layer Security) or leave it as ‘None’. 
  • Email To - The ‘Email to’ field allows the user to specify a single or multiple email addresses separated by commas.
  • Email From - The sender’s email address is required to be filled in the ‘Email From’ field.
  • Email BCC - The ‘Email Bcc’ field is checked by default to allow a copy of any email alert to be sent to the StorSimple support team. Based on the content of the email alert, the support team then determines whether or not a support ticket needs to be created and contacts the user proactively.

If the StorSimple Support field is checked, an additional field  'Include usage statistics' is presented to the user. This field is checked by default and results in relevant anonymized statistics being collected from the appliance periodically. These statistics will then be sent in an email to StorSimple support. The data helps StorSimple support understand how the appliances are being used by the customer.

  • Authentication Type - If your SMTP server requires authentication, select ‘Basic’ for ‘Authentication Type’, else leave it as ‘None’.  This expands the view further as shown below; provide the required user name and password.




When the configuration is complete, you can validate the settings by clicking the Send Test Email button. The outcome of the test is displayed in a banner message presented to the user.  If the test succeeds, you can click the Apply button to save the changes. The user is then notified via a banner message that "The email settings have been saved".

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SNMP Settings

This section of the 'Notification Settings' page allows the user to configure the SNMP agent on the appliance to monitor all network interfaces for link up/down status changes.  




Checking on 'Enable SNMP Support' will allow the user to enable the SNMP monitoring of the appliance's network interfaces for link up/down status changes. When this field is checked, the GUI expands to a view as shown below.




Here the user can specify the SNMP related settings such as -

  • Community - Specify the SNMP community string. This parameter acts like a password and permits access to walk the SNMP MIBs on the appliance as well as perform SNMP Get operations on them. The string is case-sensitive and its length is restricted to a maximum of 32 characters.
  • Host - Specify the host name or IP address of the SNMP management console that will receive the link up/down notifications. The format is a string upto 32-characters long.
  • Location - Provide a maximum of 255 character long string that describes the system location.
  • Contact -  Supply a string that describes the system contact information with the maximum length restricted to 255 characters.
  • Alerts - When the 'Network Interface Status Change' field is checked,  a link up/down notification will be sent to the SNMP console as assigned in the Host field.

The 'Community', 'Host', 'Location' and 'Contact' are all mandatory fields  that need to be specified where the 'Alerts' field is an optional parameter.

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