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Hovering over the ‘Help’ item in the menu bar displays one item, the ‘Technical Assistance’ page.  This page provides the information you need to contact StorSimple technical support, including software version, serial number, hardware version, and contact information.  Additionally, this page provides links to the StorSimple FTP site where you can download documentation, software upgrades, software packages (including the StorSimple Data Protection MMC snap-in for Microsoft Windows Server environments), and other useful files.




Should you encounter any issues with your appliance that you can not resolve, please contact StorSimple technical support by visiting the Technical Assistance link found in the ‘Help’ menu in the menu bar.

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