Software Patch Upgrade Guide v2.1.1.548

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This document describes the procedure required to upgrade your StorSimple appliance to v2.1.1.548 software. The procedure is applicable to the entire 5000 and 7000 series of StorSimple appliances running v2.1.1.325 and up. This is a non-disruptive process that involves a software patch upgrade followed by a firmware upgrade. The procedure takes anywhere from 1 – 1.5 hours. See the release notes to learn more about enhancement and bug fixes in software version

When upgrading to v2.1.1.548, you may also need to upgrade the associated auxiliary software such as StorSimple Data Protection Console (SSDPC) and StorSimple Adapter for SharePoint (SASP). The document provides information on how to get the latest software patch for the above applications including links to detailed upgrade steps.

The procedure is detailed in the following sections:


Preparing for Upgrade

This page describes the preparation that needs to be done prior to upgrading your system. Perform the following steps to prepare for your upgrade:

  1. Ensure that your appliance is running v2.1.1.325 or higher. If your appliance is running an older version, contact technical support to upgrade you to the minimal supported version. If your standby controller is running a software version lower than v2.1.1.500 and the active controller is running v2.1.1.500 or higher as a result of an earlier controller replacement, please contact Microsoft Support to upgrade your system. 
  2. Access the Seagate site at Download the following patches prior to starting the upgrade:​
  3. Perform this step only if you are using SSDPC or SASP.  Download the following software prior to starting the upgrade:

Once you have completed the above steps, you are ready to upgrade your system.


Upgrade the Appliance to v2.1.1.548

The upgrade involves upgrading the appliance software. Perform the following steps for upgrade:

  1. This is a required step if you are using Exchange volumes in your current software version. If you are not using Exchange volumes, skip this step and proceed to the next step.  You will need to convert existing Exchange volumes to the generic volume type prior to starting the upgrade. Exchange volumes are now deprecated.
  2. Upgrade the software on your appliance.
    1. To upgrade, use the storsimple- patch.
    2. See the procedure for software patch upgrade for details.
  3. Upgrade the USM firmware on your appliance.
    1. To upgrade, use the storsimple- patch.
    2. See the procedure for firmware upgrade for details.


Upgrade SSDPC and SASP

  1. For upgrading SSDPC, refer to the SSDPC installation procedure for detailed steps.
  2. For installing SASP, refer to the SASP installation guide for the detailed steps.


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