Software Patch Upgrade Guide v2.1.1.478

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This document describes the procedure required to upgrade your StorSimple appliance to v2.1.1.478-B49 software. The procedure is applicable to the entire 5000 and 7000 series of StorSimple appliances running v2.1.1.325 and up. This is a non-disruptive process that involves a software patch upgrade followed by a firmware upgrade. The procedure takes anywhere from 1.5 – 2 hours. See the release notes to learn more about bug fixes in software version

When upgrading to v2.1.1.478, you may also need to upgrade the associated auxiliary software such as StorSimple Data Protection Console (SSDPC) and StorSimple Adpater for SharePoint (SASP). The document provides information on how to get the latest software patch for the above applications including links to detailed upgrade steps.

The procedure is detailed in the following sections:


Preparing for Upgrade

This page describes the preparation that needs to be done prior to upgrading your system. Perform the following steps to prepare for your upgrade:

  1. Ensure that your appliance is running v2.1.1.325 or higher. If your appliance is running an older version, contact technical support to upgrade you to the minimal supported version.
  2. Access the Xyratex site at Download the following patches prior to starting the upgrade:​

 Note: The firmware upgrade step is NOT required if you are upgrading from v2.1.1.461. When upgrading from all other versions, the firmware upgrade MUST be done.

  1. Perform this step only if you are using SSDPC or SASP.  Download the following software prior to starting the upgrade:

Once you have completed the above steps, you are ready to upgrade your system.


Upgrade the Appliance to v2.1.1.478

The upgrade involves upgrading the appliance software. Perform the following steps for upgrade:

  1. This is a required step if you are using exchange volumes in your current software version. If you are not using exchange volumes, skip this step and proceed to next step.  You will need to convert existing exchange volumes to generic volume type prior to starting  the upgrade. Exchange volumes are now deprecated.
  2. Upgrade the software on your appliance.
    1. To upgrade, use the storsimple-​ patch.
    2. See the procedure for software patch upgrade for details.
  3. Upgrade the USM firmware on your appliance.
    1. To upgrade, use the storsimple- patch.
    2. See the procedure for firmware upgrade for details.


Upgrade SSDPC and SASP

  1. For upgrading SSDPC, refer to the SSDPC installation procedure for detailed steps.
  2. For installing SASP, refer to the SASP installation guide for the detailed steps.


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